“We consider Applied Innovation an integral partner for our business and have chosen to use multiple Applied online products. Client Access Web is incredibly flexible, intuitive and user friendly. The PayStream product allows our company to email and text consumer’s payment reminders, receipts, and capture authorizations, all while helping maintain compliance. From a service standpoint, Applied Innovation staff is knowledgeable and always responsive to support needs, questions or training we require. Recent development of new features and options happen rapidly and in consultation with client users. Applied Innovation isn’t only a strong partner providing quality online and technical products, they understand the intricacies of the A/R, Debt Collection business and it shows.”

“We have been partners with Applied Innovation for many years. We love their Client Access and PayStream Product. The ease of secure client communication through the Client Access Portal is incredibly important. Since transitioning to the PayStream product, we have increased our web payments from less than 5% of all electronic payments to over 20% of electronic payments.”

“Client Access Web is a great tool for our clients and our team. It complements our Client Services department by saving time and resources. We use Papyrus for client statements that are prepared in less than 10 minutes and no longer need to print paper statements and mail. We also leverage PayStream as our consumer payment portal along with their Regulation E compliance function to authorize recurring payments from asset accounts. The staff at Applied Innovation are wonderful to work with. Fantastic products. Easy to understand yet powerful. Great service and always open to suggestions.“