Applied Innovation has been conducting penetration testing for years.  In light of the recent Safeguards Rule standards, we are offering these services on a broader basis to the ARM industry.   Anyone operating in the financial industry must now comply with the new Safeguard Rules that went into effect on June 9, 2023.  As the name suggests, the purpose of the Federal Trade Commission’s Standards for Safeguarding Customer Information, the Safeguards Rule for short, is to ensure that entities covered by the Rule maintain safeguards to protect the security of customer information.  Collection agencies are specifically named as businesses that must comply as [...]

For many years, Applied Innovation has been very responsive to customer support inquiries and has offered retraining for user team members on the functionality of our solutions. We have often found the practice of connecting customers with one another has provided excellent opportunities for benchmarking best practices. Effective March 2023, we will be offering periodic online user programs designed to offer the following:  Updates on our solutions Reviews of functionality you may not realize exists Highlights of new release changes Opportunities for users to share ideas and ask questions Open Q&A among client and Applied Support team Our March 29, [...]