Frequently Asked Questions
Yes, your clients can upload excel spreadsheets, docx or other types of batch files to upload accounts.
Yes, client or agency users can create their own defined reports to analyze targeted data.
Yes you define the logos and the content across CAW and PayStream, and brand to your liking.
No, we have relationships with most collection software systems.
We are not a CRM. Applied Innovation can integrate with most existing collection software providers.
You can schedule our propriety Conduit system to update your data batch process as often as every 5 minutes, or as infrequently as every 24 hours. Most agencies update once per day, overnight.
Any consumer data that is housed within an agency’s CRM can be presented in the portals. Account notes can be customized to only import select amounts such as the last 3-5 lines. You can also regulate notes presentment base on individual client settings.
No, we are processor agnostic, so our clients can use their preferred merchant services provider. We also work with a number of payment gateways in the ARM space.
No, consumers can make a onetime payment with PayStream Xpress without creating a username and password. To view all accounts and the payment negotiation platform, credentials would have to be created by the consumer.
Much more functionality. Consumers can view all of their accounts, communicate with the agency through secure messaging, review payment receipts, refer to recurring payment plan dates for future debits, and dispute accounts if dispute buttons are activated.
Applied Innovation solutions all come with unlimited support and training for the lifetime of your account.
Fully PCI compliant with SOC2 certification. All data is securely encrypted at rest and fully in transit using the latest encryption standards.
Is my organization too small or too large to experience the power of Applied Innovation’s resources?
We work with businesses of all sizes, and our pricing model ensures no business is too small to utilize our resources.
Yes, our PayStream solution allows consumers to opt in or out of electronic communications, so they can receive payment reminders, receipts, or any other information via text or email.
Yes, we currently have clients operating in Canada in addition to all 50 states.
