What data does a user typically send to Applied Innovation when utilizing a solution?
Any consumer data that is housed within an agency’s CRM can be presented in the portals. Account notes can be customized to only import select amounts such as the last 3-5 lines. You can also regulate notes presentment base on individual client settings.
How often should a user update their data on the Applied Innovation system?
You can schedule our propriety Conduit system to update your data batch process as often as every 5 minutes, or as infrequently as every 24 hours. Most agencies update once per day, overnight.
Does Applied Innovation offer a CRM?
We are not a CRM. Applied Innovation can integrate with most existing collection software providers.
Must our organization be utilizing a specific CRM to subscribe to Applied Innovation’s platforms?
No, we have relationships with most collection software systems.